Main Job Tasks and Responsibilities

• greet customers


• find out the customer's needs


• recommend, select and help locate the right merchandise


• describe a product's features and benefits


• demonstrate use and operation of the product


• answer customer queries regarding the store and the merchandise


• provide information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options


• provide information about financing available

• place special orders


• organize and process merchandise exchanges


• process repair or alteration of merchandise


• stay current with sales prices


• recognize and monitor security issues


• arrange and display merchandise


• keep merchandise area tidy


• take stock inventory


• requisition new stock

Key Competencies

• good communication skills


• customer service orientation


• patience


• adaptability


• initiative


• persuasiveness


• stress tolerance


• high energy level


• integrity